1. Communication and Consent

When you register for, inquire about, or purchase any services, consultations, programs, or events from SDR Consulting – Susan De Robertis (“Company,” “we,” “us”), you agree to these Terms and our Privacy Policy and provide express written consent for us and our authorized representatives to contact you via phone, text message, email, or mail using the contact information you provide.

You understand that:

• You may receive communications related to scheduling, services, invoicing, and related offerings.
• We may use automated dialing technology for calls or texts where permitted by law.
• Message and data rates may apply.
• Your consent is not required as a condition of purchase.
• You may withdraw consent at any time by following the unsubscribe instructions or contacting us directly.

2. General Terms

This website (“Site”) is owned and operated by SDR Consulting – Susan De Robertis. By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services.

We reserve the right to modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

3. Intellectual Property

All content on this Site, including text, graphics, logos, videos, frameworks, methodologies, and written materials (“Content”), is the property of SDR Consulting or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or create derivative works from any Content without prior written permission.

You may print or download materials for personal, non-commercial use only, provided all proprietary notices remain intact.

4. Professional Disclaimer

SDR Consulting – Susan De Robertis provides strategic cash flow advisory, financial education, and business consulting services.

Unless explicitly stated otherwise in writing:

• We are not acting as your CPA of record, attorney, tax preparer, investment advisor, or licensed financial planner.
• We do not provide legal, tax, investment, medical, or psychological advice.
• Nothing on this Site or in our materials constitutes individualized legal or tax advice.

You are responsible for consulting your own licensed professionals regarding your specific financial, legal, or tax situation.

Any examples, case studies, or testimonials are illustrative and not guarantees of future results.

Financial outcomes depend on execution, market conditions, leadership decisions, and other factors outside our control.

5. Engagement Structure

Unless otherwise agreed in writing, advisory engagements are structured as twelve-month strategic advisory agreements. Financial stabilization, margin improvement, and structural implementation require sustained oversight and disciplined execution.

Short-term results are not guaranteed, and meaningful structural improvement takes time.

6. Payment and Refund Policy

All fees are due as outlined in your signed agreement or invoice.

Unless expressly stated in writing, payments are non-refundable. We may, at our sole discretion, offer a partial refund in exceptional circumstances. Any exception does not create precedent or obligation.

7. Limitation of Liability

To the fullest extent permitted by law, SDR Consulting and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services.

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

Your sole remedy for dissatisfaction is to discontinue use of the Site or services.

8. Indemnification

You agree to indemnify and hold harmless SDR Consulting, its officers, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

• Your use of the Site or services
• Your violation of these Terms
• Your violation of any third-party rights

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York.

Any dispute arising out of these Terms shall be resolved through binding arbitration in New York State before a single arbitrator. Judgment may be entered in any court of competent jurisdiction.

You agree to resolve disputes individually and waive participation in any class or representative action.

10. Privacy Policy

We respect your privacy.

We collect personal information such as name, email, phone number, and business details when voluntarily provided through forms, consultations, or purchases.

We use this information to:

• Provide services
• Respond to inquiries
• Deliver communications
• Improve our offerings

We do not sell or rent your personal information.

We may share information with trusted service providers who assist with payment processing, scheduling, or email communications, subject to confidentiality obligations.

You may request access to, correction of, or deletion of your personal data by contacting us directly.

11. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.

12. Termination

We reserve the right to suspend or terminate access to the Site or services at our discretion. Provisions relating to intellectual property, disclaimers, limitation of liability, and dispute resolution survive termination.

13. Contact Information

SDR Consulting – Susan De Robertis
Westchester County, New York
Email: